Privacy Policy

1. Introduction

Eden Landscaping Service LLC (“Eden Landscaping,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

By submitting a quote request, property assessment form, or otherwise engaging with our services or website at www.edenlandscapingservice.com, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us through our website forms, phone calls, or direct communications. This may include:

• Full name – to identify you and personalize our communications
• Email address – for estimates, confirmations, and service communications
• Phone number – for scheduling, follow-ups, and SMS communications
• Property address – to assess your landscaping needs and deliver services
• Service preferences and notes – any details you provide about your property or project

We may also collect non-personal information such as browser type, device information, and pages visited on our website for general analytics purposes.

3. How We Use Your Information

The personal information we collect is used solely to provide, manage, and improve our landscaping services. Specifically, we use your information to:

• Prepare and deliver free estimates and quotes for landscaping work
• Schedule property assessments and service appointments
• Send appointment reminders, follow-ups, and service updates
• Communicate via SMS text messages regarding your service requests (see Section 4)
• Respond to inquiries and provide customer support
• Maintain records of services performed at your property
• Comply with applicable legal obligations

4. SMS Messaging & Communications Consent

Message frequency will vary depending on your service activity. Standard message and data rates from your mobile carrier may apply.

Opting Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent, except as required by law.

Need Help? Reply HELP to any SMS message for assistance, or contact us directly using the information in Section 7.

Please note that opting out of SMS messages does not affect our ability to contact you via email or phone regarding services you have requested.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service providers: Trusted vendors who assist us in operating our business (e.g., scheduling software, SMS platforms) under strict confidentiality obligations and only to the extent necessary to perform their services.
• Legal requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of Eden Landscaping, our customers, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

In all cases, we take reasonable steps to ensure that your information remains protected.

6. Data Retention & Security

We retain your personal information for as long as necessary to provide services to you and to comply with our legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of SMS communications by replying STOP to any text message
• Withdraw consent for communications at any time by contacting us directly

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: